Refund Policy

Brit Baazar – Return & Refund Policy

At Brit Baazar, your satisfaction is our priority. If you are not fully satisfied with your purchase, our clear and professional return policy ensures a smooth and hassle-free process.

Return Policy Overview

We accept returns under the following conditions:

  • Initial Notification: Contact us within 14 days of receiving your order via email (info@britbaazar.co.uk) or phone to start the return process.

  • Return Window: Once approved, you have 15 additional days to return the product in its original, unused condition, including all packaging, accessories, and documentation.

  • Return Condition: Products must be undamaged and unused. Returns showing signs of wear, misuse, or alteration may not be accepted.

Exchange or Refund

After we receive your returned product, you may choose:

  • Exchange: Swap for a different item or color, subject to availability.

  • Refund: Refunds will be issued to the original payment method, usually within 7–10 business days.

Additional Terms

  • Free Returns: All returns within the specified period are eligible for free return shipping.

  • Non-Refundable Items: Certain items, such as used or opened products beyond reasonable testing, may not be eligible for return. Contact our support team for guidance.

How to Return Your Product

  1. Contact our customer service team via email at info@britbaazar.co.uk or phone.

  2. Provide your order number and reason for return.

  3. Follow the return instructions provided by our team to ship the product back.

Our support team is always available to help with any questions or concerns.

Thank you for choosing Brit Baazar. We are committed to making your shopping experience safe, smooth, and satisfying.